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  1. DOPA! Help Center
  2. Payments and Points

Payments and Points

  • Q.My Credit Card has been charged but the points have not been awarded
  • Q.I purchased points, but they have not been added to my account.
  • Q.Can I withdraw my credits as cash?
  • Q.What currency are payments processed in?
  • Q.I would like the receipt for my point purchase to be sent to a different email address.
  • Q.I requested shipping for an item but I would like to exchange it for points/I exchanged an item for points but I would like to request shipping for the item.
  • Q.I can't register my credit card.
  • Q.Are there other payment methods besides using a credit card?
  • Q.I would like to see my point purchase history.
  • Q.I want to change my credit card information.
  • Q.Do my points expire?
  • Q.I accidentally purchased points so I would like a refund.
  • Q.Is there a difference between the points I purchased and the points I receive from exchanging a card?