Payments and Points Q. I accidentally purchased points so I would like a refund. June 25, 2026 07:05 Updated Unfortunately, we do not provide refunds for purchases in any given case. Related articles Can I withdraw my credits as cash? What are the ○/○ odds describing? My Credit Card has been charged but the points have not been awarded I would like to change my registered email address/phone number/shipping address. I can't register my credit card.