Shipping Q. I want to change my shipping address. June 25, 2026 07:05 Updated Be sure to change your shipping address located on the "My Page" before requesting shipping. You will not be able to change your address after you have requested shipping until the process is complete. Related articles I would like to change my registered email address/phone number/shipping address. I want to refund/replace my order. What should I do if there is an issue with the item I received? My products won't arrive. Some items were missing from my order.